Thank you, truly.
Every piece we make is designed, cut, finished, and packed by the two of us in our Nashua, New Hampshire workshop. Yours was no exception, and we're grateful it's on its way to you.
If it made you smile, a quick review helps a small shop more than you'd think. And if anything isn't right, reply to us directly. A real person will answer.
If anything comes up, we've got you.
We're not a faceless brand — we're two people who made the thing in your hands. So if a question comes up now, or a year from now, here's how we take care of it.
Of course. If the size, color, or details aren't what you pictured, just reply to your order email or write to us. We'll arrange an exchange or make it right — we'd far rather you end up with something you love.
That one's on us to fix. Send a quick photo of the damage and we'll get a replacement on its way — no long forms, no hassle.
We stand behind what we make. Even well after your order, if something we built fails or breaks down, tell us what happened — we'll repair it, replace it, or work out the right fix with you.
No problem at all. If you can't find the info you're looking for, just email us at [email protected] — and it'll be one of the two of us who gets back to you.